Privacy policy

Mann Creations ("we," "our," "us") aka Mann by Swara Paul respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you visit our store, we may collect the following types of information:

  • Personal Information: Name, email address, shipping and billing address, phone number, and payment information.
  • Order Information: Products purchased, order date, and order value.
  • Device Information: IP address, web browser type, time zone, and cookies installed on your device.
  • Usage Information: Pages you view, how you interact with the site, and referring websites.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including sending order confirmations and updates.
  • Communicate with you about your order or respond to inquiries.
  • Improve our website, marketing, and customer experience.
  • Screen orders for potential fraud or risk.
  • Send you marketing emails (only if you have opted-in).

Sharing Your Information

We share your personal information only when necessary and in accordance with this Policy:

  • Shopify: Our store is powered by Shopify, which handles your data securely as part of our e-commerce operations.
  • Service Providers: We may share information with third-party service providers (such as payment gateways, shipping companies) to help us fulfill your orders.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.

Your Rights

If you are a resident of certain territories, including the European Economic Area (EEA), you have the right to:

  • Access the personal information we hold about you.
  • Request that your information be corrected, updated, or deleted.
  • Withdraw your consent for marketing communications at any time.

To exercise these rights, please contact us at itsswarapaul2@gmail.com or call us at +91 98364 00640.

Data Retention

We retain your order information for our records unless and until you ask us to delete this information. This helps us comply with legal and accounting obligations.

Cookies

We use cookies to enhance your browsing experience, understand how you interact with our website, and improve our services. You can choose to disable cookies through your browser settings, but it may affect the functionality of our website.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Changes will be posted on this page with an updated "Last Updated" date.

Last Updated: April 28, 2025

Contact Us

For more information about our privacy practices or if you have any questions, please contact us at:

Mann by Swara Paul
CF-135, 4th Cross Road, CF Block, Sector 1, Bidhannagar, Kolkata, West Bengal, India
📞 +91 98364 00640
📧 itsswarapaul2@gmail.com
📸 Instagram: @MannBySwara